Security & Privacy

Your data is safe

As an Austrian company, we meet the strictest data protection standards. GDPR-compliant, SSL-encrypted, and with automatic data deletion.

GDPR-compliant
SSL-encrypted
Made in Austria

CIA Triad

C

Confidentiality

Confidentiality of your data

I

Integrity

Integrity and correctness

A

Availability

99.9% availability guaranteed

Data Protection at the Highest Level

We take the protection of your data and your guests' data seriously

GDPR-compliant

Full compliance with the EU General Data Protection Regulation. We only process data on the basis of a legal foundation.

Hosting in the EU

All data is stored exclusively on servers in the European Union. No data transfers to third countries.

SSL Encryption

All data transmissions are encrypted with TLS 1.3. Your data is protected during transmission.

Regular Backups

Automatic daily backups of your data. In an emergency, we can quickly restore your data.

Access Control

Role-based permissions ensure that employees can only access the data they need.

Audit Logs

Complete logging of all access and changes. Transparency over all activities in your account.

Automatic Data Deletion

You control how guest data is handled

Choose your privacy mode: keep data long-term for returning guests, or let customers request encryption after 90 days. You decide what's right for your business.

  • Anonymized statistics are retained

    You retain access to aggregated data for your analyses.

  • Hash-based recognition

    We recognize regular guests via a secure hash – without storing personal data.

  • GDPR Article 17 compliant

    The "Right to be Forgotten" is standard with us.

Data Lifecycle

1
Day 0

Reservation is created

2
Day 7

Visit completed, feedback collected

3
Day 90

Personal data encrypted if requested by guest

No tracking, no advertising

We deliberately do without tracking tools like Google Analytics. Your guest data is never used for advertising purposes or sold to third parties.

No Google Analytics

We don't track your guests with external tools

No data sales

Your data belongs to you – not us

No third-party cookies

Only essential cookies for functionality

Technical Security Measures

Enterprise-level security for every restaurant

TLS 1.3 Encryption

Latest encryption standards for all data transmissions.

Password Hashing with bcrypt

Secure storage of passwords with modern algorithms.

Rate Limiting

Protection against brute-force attacks through intelligent request limiting.

SQL Injection Prevention

Parameterized queries prevent database attacks.

XSS Protection

Content Security Policies protect against cross-site scripting.

Regular Security Audits

Continuous review of our security measures.

Two-Factor Authentication

Optional additional security layer for your account.

DDoS Protection

Cloudflare-based protection against denial-of-service attacks.

Start securely with Reservier.at

Try free for 30 days – your data is in the best hands with us.

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